Cloudignyte Ltd – Privacy Policy
Introduction
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information about who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.
Controller
Cloudignyte Ltd (“Cloudignyte”, “we”, “us” or “our” in this privacy policy”) is the data controller and is responsible for certain personal data about you that we collect and use as a consequence of providing our cloud solutions services to the organisation that you represent (Customer) or as a consequence of your organisation (Supplier) supplying services to us, or where you use or browse our website.
In limited situations (e.g. during development phases) we may also act as a processor of personal data. This data is handled according to contracts with relevant controllers. We do not store or host this data on our own systems.
Contact Us
Email: dpo@cloudignyte.com
Address: Jubilee House Third Avenue, Globe Park, Marlow, England, SL7 1EY
You may contact the ICO at www.ico.org.uk, but we encourage you to contact us first.
Third-party Links
This website may include links to third-party websites, plug-ins, and applications. We do not control these third-party sites and are not responsible for their privacy statements. Please read their privacy policies before proceeding.
1. Personal Data We Collect
We may collect, use, store, and transfer different kinds of personal data:
(a) Representatives of Customers and Suppliers
- Identity Data: Name and job title
- Contact Data: Business address, email, telephone, organisation details
- Profile Data: Orders, contact history, preferences, feedback
- Usage Data: How you use our site and services
- Marketing Data: Preferences for marketing and communication
(b) Website Users
- Technical Data: IP, browser, device info, geo-location
- Usage Data: Website, IT, and system usage information
We may also collect aggregated (non-identifiable) data for analytics. We do not collect any special category data (race, health, religion, etc.) or criminal records.
2. How Your Personal Data Is Collected
We collect data:
- Directly from you (phone, email, website)
- From public sources (LinkedIn, Companies House)
- Through cookies (see our Cookie Policy)
3. How and Why We Use Your Personal Data
We use your data only when legally permitted, including for legitimate interests, compliance, or with your consent. See table below:
| What We Use Your Data For | Lawful Basis | Type of Data |
|---|---|---|
| Register your organisation as a Customer | Legitimate interests (operate business) | Identity, Contact, Profile, Marketing |
| Deliver our services | Legitimate interests | Identity, Contact, Profile, Marketing |
| Engage a Supplier | Legitimate interests | Identity, Contact |
| Manage relationships | Legitimate interests | Identity, Contact, Profile, Marketing |
| Website and system administration | Legitimate interests, Legal obligation, Consent | Identity, Contact, Technical |
| Marketing and service recommendations | Legitimate interests | Identity, Contact, Marketing, Usage |
| Analytics for improvements | Legitimate interests | Technical, Usage |
| Fraud prevention | Legitimate interests, Legal obligation | Identity, Contact |
| Legal compliance and audits | Legal obligations, Legitimate interests | Identity, Contact, Profile |
| Operational and statistical analysis | Legitimate interests | Technical, Usage |
Marketing
You may opt out of marketing at any time by clicking “unsubscribe” in emails. We do not sell your data.
Cookies
You may refuse or manage cookies via your browser settings. Some site features may not work properly without them. See our Cookie Policy for more info.
Change of Purpose
We will use your data only for the original reason it was collected unless legally allowed and compatible. You’ll be informed if changes occur.
4. Who We Share Your Data With
- Third-party IT services, CRM, website hosts
- Suppliers
- Our bank
- Auditors, lawyers, regulatory bodies
- Parties involved in corporate transactions
5. Data Retention
We retain data only as long as necessary. Factors considered include legal obligations, risks, nature of data, and purposes. Contact dpo@cloudignyte.com for specific retention info.
6. Data Transfers Outside the UK
If data is transferred outside the UK, we ensure protection via:
- Adequacy decisions for specific countries
- Standard contractual clauses
Contact us for further details.
7. Your Rights
- Access your data (data subject request)
- Correct your data
- Erase your data
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent
Contact dpo@cloudignyte.com to exercise your rights.
No Fees
We usually do not charge, unless the request is excessive or unfounded.
Verification
We may need ID confirmation before proceeding.
Response Time
We aim to respond within 1 month, longer if necessary due to complexity.
Policy last updated: June 2025